Add the product protection
If protection is available, the XCOTTON offer will appear above the "ADD TO CART" and "BUY NOW" button on the product page.
XCOTTON Product Protection
Optional protection for ProDUCT OR SHIPPING
XCOTTON Product Protection
BizFurniz offers an optional protection plan administered by XCOTTON. Review the current offer on the product page and visit XCOTTON for complete, up-to-date coverage information.
OptionalProtection is not required to purchase from BizFurniz.
Shipping/Product ProtectionShipping and/or protection are available.
Shown Before PurchaseAvailable plan choices and pricing are displayed on the product description page or the cart.
XCOTTON-administeredXCOTTON provides plan and claim support.
Overview
An Added Protection Option
When an XCOTTON offer is available, it appears on the eligible BizFurniz product page. You may review the plan term and price shown in the widget, then choose whether to add it to your purchase.
The plan is a separate, optional service and is not automatically included with the product. Availability, pricing and plan choices may vary by product and may change over time.
Important distinction
XCOTTON Product Protection is separate from the BizFurniz Limited Warranty, Return Policy and Shipping Policy. Purchasing or declining an XCOTTON plan does not change those BizFurniz policies.
How to Add Protection
We provide extended product (from 1-3 years) and shipping protection through XCOTTON.
Add shipping protection
The shipping protection is shown at checkout. Customers can choose to continue checking out with or without the service.
Add your selected plan
Select the available option you want and add it before completing checkout. Save all confirmation and plan documents you receive.
Coverage and Plan Information
XCOTTON may offer protection for certain accidental damage, eligible repair or replacement services, and extended protection, depending on the product and plan selected.
What to review before purchasing
- Which product and quantity will be protected
- The plan term and price shown with the offer
- Covered events, exclusions and coverage limits
- When coverage starts and ends
- Any claim requirements or other conditions
Why we link to XCOTTON
XCOTTON partners with AIG, one of the biggest global insurance organizations in the US. Plan details can be updated by the provider. To avoid relying on an outdated summary, always use XCOTTON''s official information for the latest coverage, exclusions, limits, eligibility rules, fees and claim procedures.
If any description on this BizFurniz page differs from the applicable XCOTTON plan documents, the XCOTTON terms and conditions apply.
Who Handles What?
Keeping these responsibilities separate will help you reach the right support team.
BizFurniz
BizFurniz assists with questions about your product order, payment to BizFurniz, delivery, returns and the BizFurniz Limited Warranty. BizFurniz does not determine coverage or approve XCOTTON claims.
XCOTTON
XCOTTON administers its protection plans, provides the applicable plan documents, answers plan and coverage questions, and manages claim review and resolution under its terms.
Frequently Asked Questions
Is XCOTTON Product Protection required?
No. It is an optional add-on. You can purchase BizFurniz product without adding an XCOTTON plan.
Why do I not see a protection option on a product?
The option is shown only when an XCOTTON plan is currently available for that product. If the widget does not display an offer, protection may not be available for that item.
Where can I find the exact coverage details?
Review the information presented with the offer and read the official XCOTTON terms and conditions before purchasing. The applicable plan documents control the coverage.
Is this the same as the BizFurniz Limited Warranty?
No. XCOTTON Product Protection is a separate optional service. The BizFurniz Limited Warranty continues to be governed by its own terms.
How do I get help with a plan or claim?
Follow the instructions in your XCOTTON confirmation or plan documents and use XCOTTON''s official resources for current support and claim procedures.