FAQs

Bizfurniz specializes in high-quality office furniture designed for modern workspaces. Our product range includes executive desks, reception desks, office chairs, sofas, and storage solutions. In addition to commercial office furniture, we also offer selected pieces suitable for home offices and modern living spaces.

Yes. Some of our products support customization in size, color, configuration, and brand elements. If you are interested in customized furniture, please contact our customer support team before placing your order so we can confirm the available options and production timeline.

Our furniture is made from carefully selected materials such as engineered wood, metal frames, and high-quality upholstery. Product pages include detailed specifications to help you understand the materials used in each item.

To ensure efficient delivery, we ship from warehouse facilities located on both the East Coast and West Coast of the United States.

For in-stock items, delivery usually takes 7–14 days. For made-to-order furniture, production and delivery may take 8–11 weeks. Please note that the timeline may vary depending on the product and shipping destination.

Once your order ships, you will receive an email with tracking information. You can visit our "Track Order page" and enter your order number and email address to track your order.

Currently, we primarily serve customers within the United States. If you are located outside the U.S., please contact our customer service team for more details.

If your package is lost in transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to investigate the issue and help you settle it promptly.

It depends on the product. Some items arrive fully assembled and ready to use, while others require assembly. For products that require assembly, all necessary hardware and detailed instructions are included.

If you need assistance, please contact our customer support team or choose our assembly service for additional help.

Yes. Installation services are available for an additional fee. Please contact our customer support team to confirm availability and fees.

We accept major credit cards, including Visa, Mastercard, and American Express, as well as bank transfers. Available payment methods will be shown at checkout.

Yes. If your order has not been shipped yet, you can request an address change by contacting our customer support team with your order number and the updated address. Service Email: support@bizfurniz.com.

Yes. Orders can be canceled; however, cancellation fees may apply depending on the order status. Products enter production 48 hours after the order is placed, so please contact our customer support team as soon as possible if you need to request a cancellation. For full details, please refer to our Return & Refund Policy.

Yes. We offer special pricing for bulk purchases. Please contact our sales team for a custom quote.

If you would like to request a return, please contact our customer support team for instructions. Note that for non-defective returns, the item must be unused and in its original packaging.

Please inspect your order upon arrival. If you receive a damaged or defective item, contact us within 48 hours and provide photos or videos of the issue. We will arrange a replacement or an appropriate solution.

Yes. We offer up to 1 year (365 days) from the date of delivery on selected components under normal use conditions. If you have any questions, please contact us at support@bizfurniz.com. For more details, please check our Warranty Policy.

If you have any questions, feel free to contact us at support@bizfurniz.com. Our team will be happy to assist you.